Privacy Policy

Effective Date: October 9, 2025
Company Name: 21TRIM
Website: www.21trim.com
Location: GD‑141‑3329, Ashale Botwe, Greater Accra, Ghana

1. Overview

At 21TRIM, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services, website, or interact with us online or in-store.

2. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number
Booking Details: Appointment history, selected services, date/time preferences
Payment Information: If you make purchases or payments online
Feedback & Communication: Reviews, inquiries, messages
Website Usage Data: Cookies, IP address, browser type, pages visited

3. How We Use Your Information

We use your information to:

Process bookings and service requests
Improve customer service and experience
Send booking confirmations and reminders
Offer promotions or grooming tips (with your consent)
Fulfill product orders and manage transactions
Analyze website traffic and improve our website

4. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal data from unauthorized access, disclosure, or misuse. Only authorized personnel have access to your information for business purposes.

5. Sharing of Information

We do not sell or rent your personal information.
We may share data with:

Payment processors for secure transactions
Service providers who help manage bookings or communication tools
Law enforcement or authorities, if required by law

6. Cookies & Tracking Technologies

We may use cookies to enhance your browsing experience and understand user behavior on our site. You can disable cookies in your browser settings if preferred.

7. Your Choices

You have the right to:

Access, correct, or delete your personal information
Opt out of promotional messages at any time
Request information on how your data is used

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites.

9. Children’s Privacy

Our services are intended for adults. We do not knowingly collect information from children under 16.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have any questions about this Privacy Policy, please contact:

21TRIM
Address: GD‑141‑3329, Ashale Botwe, Greater Accra, Ghana
Email: support@21trim.com / booking @21trim.com
Phone: 059 720 6777 / 055 434 0555